For many years I have provided solutions to the Hospitality Sector. Typically, these solutions have been to secondary operators, i.e. those organisations where hospitality is not their primary business. However, I have also provided specific advice to a number of international caterers.
The sectors I have worked for split typically split into three distinct groups as follows:
Transport Providers |
Major Event Venues |
Public Sector |
Train Operators |
Museum & Art Galleries |
Universities |
Motorway Service Area Operators |
Theatres |
Hospitals |
Airport Operators |
Conference Centres |
Prisons |
Ferry Companies |
Zoos |
Local Authorities |
The type of services I offer are also varied with a few examples set out below:
There are a number of ways in which I can help with your catering strategy as follows:
I have found that clients may not always be able to express exactly their desires, objectives or requirements. By working with you, I can help to draw out exactly what you want and turn this into a workable plan that will help make real improvements to your business.
A number of clients have said that I have helped their business by being an interpreter - I speak "catering". This means understanding how the business should be operating, standards that should be achieved, cost or revenue targets and how the product is delivered.
Often, administrators in a business may have catering as one of their responsibilities but may lack the time, resources and experience to get the maximum benefit from their catering.
I can help the business to review the operation of their catering and to translate that performance into language, charts, tables and graphs that are easy to understand yet convey the complexity intrinsic in the business.
I have carried out operational reviews for a number of organisations who were:
Some clients see competitive tendering as a commodity product - lots of consultants offer it and one consultant does much the same as the others. My approach adds real value to the process ensuring that:
I have carried out competitive tendering for dozens of clients. These have ranged from small business and industry customers with a simple vended service through to some of the largest catering operations in the UK serving millions of customers per annum.